Technology has been a critical component of staffing operations for years. From the olden days of fax machines and copiers to the advent of job boards and the ATS, as technology has evolved, the staffing industry has become more streamlined and efficient.
Candidate engagement is certainly one of the most buzzworthy topics floating around the staffing industry at the moment. But while most buzzworthy terms are fleeting or hollow in their actual impact, candidate engagement is here to stay.
As the staffing industry continues to evolve at a rapid pace, some of the tools, technologies and processes you’ve leaned on for years are changing too.
We talk about this a lot around here, but today’s candidates are smarter and more savvy than ever when it comes to recruiters and staffing firms. They hold you to the highest standards, and have specific expectations for your communications.
When you do, read or say something on an almost daily basis, it can be hard to look it objectively. As staffing leaders, you probably don’t think about candidate engagement all the time. It’s something you just do. You’ve always done. And that’s that.
Now that the holiday season is behind us, we’re firmly in the “projections for the New Year” season. Seemingly every company and expert are clamoring to share their predictions for 2019.
If you haven’t heard of the liquid workforce, don’t worry. In all likelihood you have not only heard of the liquid workforce, you engage with its members nearly every day.
Does your staffing firm need to catch up?
A barrage of LinkedIn InMails. Calls. Emails. You are clearly interested in those candidates who so perfectly meet your client needs.
Many staffing firms anxiously await their latest NPS each year. It’s one of the biggest indicators of success in the previous year (aside from placements and revenue, of course). If you’re sitting pretty with a high NPS right now, you may not be wondering how to take it to another level. But for most firms, a jump — like perhaps a 204% jump — would make a massive impact on their business.