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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

When it comes to NPS, timing is everything

Posted by Stephanie Tsai, Customer Success Team Lead on Sep 5, 2019 8:00:00 AM

When staffing firms think about their net promoter score, or NPS, they probably think of Inavero (now ClearlyRated) releasing their Best of Staffing list every February. Sharing your NPS scores, particularly if you’ve achieved high numbers for many years, is a badge of honor that is deserving of promotion, to be sure!

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Topics: Net Promoter Score (NPS), nps, contractor care, client satisfaction

Texting and Recruiting: An Ultimate Guide

Posted by Alexandra Kane on Sep 3, 2019 8:00:00 AM

I. Introduction 

Busy is the new normal. We’re constantly checking emails, returning calls and scheduling meetings. The “working vacation” is how people “relax” and still get things done. With so much competing for our attention, reaching candidates, clients, prospects and contractors simply isn’t as simple as it was in the past. 

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Topics: text messaging, texting, staffing technology, digital transformation

How Sense Analytics Can Help You Win More Contracts

Posted by Alexandra Kane on Aug 27, 2019 8:00:00 AM

We are in a data-driven world. Take a look at baseball, America’s pastime, for example. In recent years, terms like ‘launch angle,’ ‘exit velocity,’ and fWAR have usurped standards like ERA, batting average, and strikeouts. 

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Topics: data analytics, staffing technology, client satisfaction

Core Metrics Your Staffing Firm Should Be Tracking

Posted by Alexandra Kane on Aug 14, 2019 6:20:17 PM

Measure. Analyze. Act. Rinse. Repeat.

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Topics: staffing industry, candidate engagement, staffing technology

Your candidates will love you if they love your tech UX

Posted by Alexandra Kane on Aug 9, 2019 8:00:00 AM

Candidate experience is a hot topic in the staffing industry today. We certainly talk about it a lot here on the Sense blog. That’s because it matters, a lot. Today’s top staffing firms are winning in part because they are focused on creating a positive candidate experience, engaging talent wherever they are in their funnel.

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Topics: candidate experience, candidate satisfaction, staffing technology

What's hiding in your candidate database?

Posted by Devon Kerns on Aug 6, 2019 8:00:00 AM

Whether your staffing firm was founded last year or 10 years ago, chances are your candidate database is pretty packed. After all, your team is spending hours each day canvassing your area and the web for talent.

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Topics: redeployment, happy contractors, staffing trends

Texting, no longer a “nice-to-have”

Posted by Alexandra Kane on Jul 31, 2019 8:00:00 AM

Thought leaders across the staffing industry (including, unsurprisingly, our own leaders here at Sense) are spending a lot of time lately talking about texting. 

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Topics: candidate experience, contractor care, candidate engagement, texting

How to master implementation of cutting-edge tech in your staffing firm

Posted by Scott Niedermier, Manager of Customer Success on Jul 25, 2019 8:00:00 AM

You’ve decided the time is now to embrace digital transformation, and to join the top 1% of staffing firms who have been thinking about bringing in cutting-edge technology to increase revenue and truly transform their firm. 

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Topics: staffing firms, staffing technology, digital transformation

The scariest thing for your staffing firm is the most important

Posted by Alexandra Kane on Jul 18, 2019 9:27:21 AM

Being a business owner can be scary sometimes. There are challenges and potential hurdles, seemingly around every corner. Sometimes they turn out to be less scary than you thought. Other times, they simply need to be addressed in order to demystify them. 

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Topics: staffing trends, technology, staffing technology, digital transformation

If you're going to do one new thing for candidate engagement this month, make it this

Posted by Alexandra Kane on Jul 18, 2019 9:01:00 AM

It feels like everyone is talking about candidate engagement lately. Probably because...well...they are talking about candidate engagement. A quick Google search found more than 128,000,000 results. 

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Topics: candidate satisfaction, candidate engagement, texting

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