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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

How the liquid workforce may look different by the end of 2019

Posted by Alexandra Kane on Jan 15, 2019 5:36:30 PM

If you haven’t heard of the liquid workforce, don’t worry. In all likelihood you have not only heard of the liquid workforce, you engage with its members nearly every day.

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Topics: liquid workforce, candidate engagement, staffing trends

Focus on these steps to modernize your staffing operations next year

Posted by Alexandra Kane on Jan 10, 2019 8:09:00 AM

Does your staffing firm need to catch up?

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Topics: candidate engagement, staffing trends

This is why candidates aren't answering you

Posted by Alexandra Kane on Jan 9, 2019 1:58:00 PM

A barrage of LinkedIn InMails. Calls. Emails. You are clearly interested in those candidates who so perfectly meet your client needs.

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Topics: candidate engagement, text messaging, recruitment marketing strategies

How could a 204% NPS increase impact your staffing firm?

Posted by Alexandra Kane on Dec 14, 2018 1:48:00 PM

Many staffing firms anxiously await their latest NPS each year. It’s one of the biggest indicators of success in the previous year (aside from placements and revenue, of course). If you’re sitting pretty with a high NPS right now, you may not be wondering how to take it to another level. But for most firms, a jump — like perhaps a 204% jump — would make a massive impact on their business.

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Topics: Net Promoter Score (NPS), candidate engagement

Hard to Love: Why Scaling Contractor Care Isn’t Easy - Part 2, Listening

Posted by Anil Dharni on Jul 9, 2018 10:00:18 AM

In any relationship, personal or professional, listening is key.

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Topics: contractor care, Contractor Experience, contrator care, listening, staffing, talent

Hard to Love: Why Scaling Contractor Care Isn’t Easy - Part 1, Human Connection

Posted by Anil Dharni on Jun 8, 2018 12:00:15 PM

Part 1: Human Connection

Every staffing leader knows that contractor care is crucial for key metrics like recruiting, retention and redeployment but, regardless of firm size, one inconvenient truth always gets in the way: scaling contractor care isn’t easy. The sheer volume of work involved presents a challenge to growing firms, and investments in contractor care teams are often perceived as a direct threat to profitability.

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Topics: contractor care, empathy, human connection, matt, scaling contractor care, staffing firms

The Secret of Low-Touch Contractor Care

Posted by Pankaj Jindal on Apr 23, 2018 3:27:42 PM

One of the most expensive problems faced by almost every staffing firm is turnover. Turnover is expensive, leading many to seek a solution.

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Topics: applicant tracking system (ATS), churn, contractor care, nps, turnover

Top 10 Staffing Conferences to Attend in 2018

Posted by Pankaj Jindal on Feb 8, 2018 11:36:08 AM

There’s something special about meeting others in your industry face to face. No matter how many Twitter chats, webinars, and Slack channels you join there’s a synergy lacking that you can only find at live conferences and with person-to-person interaction.

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Topics: ASA, bullhorn, SIA, staffing conferences, Staffing Industry Events, vmsa

Contractor Care Is Good For Business

Posted by Pankaj Jindal on Jan 29, 2018 1:58:50 PM

As a staffing agency, the product you’re selling to clients is the quality of your talent. The more successful your contractors, the more likely you are to retain existing clients and earn new ones. But you can’t continue to make sales and ignore the health of your contractors. Your relationship with your clients can only grow if your contractors are solidly embedded in your agency.

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Topics: agency success, contractor care, contractor success

Realigning and Resetting Contractor Expectations: Are You Ready?

Posted by Anil Dharni on Dec 14, 2017 9:44:23 AM

Change is a fact of life. Every day, we’re handed new technology, new ways of communicating, new ways of working from anywhere, and so on. Rapid change has even worked its way into the job market. More and more people are leaving “traditional” jobs and entering the market as freelancers and entrepreneurs. According to a study conducted by Intuit in 2010, by 2020, 40% of the US workforce will consist of independent contractors, freelancers, and those pursuing opportunities in the gig economy.

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Topics: consultant engagement, contractor care, contractor loneliness, Gig Economy, gig workforce

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