In any relationship, personal or professional, listening is key.
Part 1: Human Connection
Every staffing leader knows that contractor care is crucial for key metrics like recruiting, retention and redeployment but, regardless of firm size, one inconvenient truth always gets in the way: scaling contractor care isn’t easy. The sheer volume of work involved presents a challenge to growing firms, and investments in contractor care teams are often perceived as a direct threat to profitability.
Change is a fact of life. Every day, we’re handed new technology, new ways of communicating, new ways of working from anywhere, and so on. Rapid change has even worked its way into the job market. More and more people are leaving “traditional” jobs and entering the market as freelancers and entrepreneurs. According to a study conducted by Intuit in 2010, by 2020, 40% of the US workforce will consist of independent contractors, freelancers, and those pursuing opportunities in the gig economy.
Have you ever wondered what goes through the minds of contractor candidates? Contractors – and job candidates in general – have changed over the last few years, with more and more wanting flexible work, perfect for the environment we’re creating. It can feel like you’re looking for a needle in a haystack.
If not, it could be costing you.
Do you want the best talent? Then you need to create the best candidate experience.
Staffing Industry Analysts recently reported in its Temporary Worker Survey 2017 that about 31% of temporary workers quit an assignment early. What’s more, we’ve found that up to 10% of consultants leave an assignment before they even start!
If a candidate has a poor experience while being recruited to your staffing firm, it can be bad for business.
Artificial Intelligence is the next technological revolution, and there isn’t an industry out there that won’t be touched by it. This includes staffing firms. In fact, 70% of staffing firm executives believe AI will play a role in improving recruitment. Some staffing firms have already adopted early forms of AI that can make running their business easier.