Contractors come and go – it’s a fact of life in the temporary workforce business. At the same time, the number of contractor positions continues to grow by leaps and bounds; back in 2011, the Department of Labor reported that staffing agencies were adding 25,000 jobs each month over a 12-month period.
There’s no question that the heartbeat of your organization is your team of contractors; they are the ones that meet the clients every day. Taking care of your contractors, then, is critical to the health of your business. But did you know your contractors are also the center of potential referrals? If your contractors are happy, clients and contractors alike will refer others to your company.
Look for these 6 traits when you’re interviewing candidates
How important is a contractor care program to your staffing firm? I hope your answer is “very important.” When you’re choosing someone to be the head of that team, you want to make sure that you pick the right person with all of the necessary traits and skills.
A conversation with Amy Finn, Director of Candidate Experience at WinterWyman
As the Director of Candidate Experience at WinterWyman, Amy Finn is an expert at designing and maintaining innovative candidate experience programs. Her company recently received a +80 Net Promoter Score (NPS), measured using Sense, in an annual survey sent to active and placed candidates.
Your contractors are the lifeblood of your business, so taking care of them should be the #1 priority for every level of your company. The top-performing staffing companies in the US now have dedicated staff and operations team to support and be the voice of their contractor workforce.
We can all use a little inspiration and motivation from time to time, which is why we’ve put together this list of 8 must-see TED Talks for staffing industry executives.
Candidate experience matters.
According to LinkedIn, nearly half of all U.S. employees would refuse to take a job at a company whose reputation they perceived negatively. Their report indicates that a bad reputation could cost your company an additional $4,723 per employee hired.
And how investing in a good consultant experience will save your staffing firm in the long term
Creating and paying for a robust consultant care program can be expensive, but not having one can cost a company millions.
A conversation with Jim Jhanda, Managing Partner, Vaco San Francisco
Did you know that on average 31% of temporary workers quit mid-assignment? This April 2017 SIA survey delves deeper into why contractors quit, and it runs the gamut from what you already know of contractor engagement, including bad communication, a failure to set expectations, lack of training, and an unpleasant work environment.
A conversation with Lisa Hufford, CEO at Simplicity Consulting
Onboarding talent is one of the major struggles facing the staffing industry. 20% of contractor turnover happens in the first forty-five days of employment, which makes onboarding too important to be overlooked. Effective onboarding can foster great working relationships, shepherd clients to business success, and increase retention of contractors by up to 50 %.