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Common Sense

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How could a 204% NPS increase impact your staffing firm?

Posted by Alexandra Kane on Dec 14, 2018 1:48:00 PM

Many staffing firms anxiously await their latest NPS each year. It’s one of the biggest indicators of success in the previous year (aside from placements and revenue, of course). If you’re sitting pretty with a high NPS right now, you may not be wondering how to take it to another level. But for most firms, a jump — like perhaps a 204% jump — would make a massive impact on their business.

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Topics: Net Promoter Score (NPS), candidate engagement

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