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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

How Staffing Firm DIVERSANT Elevated their Employer Brand from the Inside Out with Sense

Posted by Katie Rubak, Product Marketing Manager on Jul 13, 2020 10:05:05 AM

Revamping Communication and Engagement

From sourcing java developers to QA analysts and project managers, recruiters at DIVERSANT fill temporary and direct hire IT roles across a wide variety of industries. The firm ranks among the top 25 IT staffing firms in the country, a position they’ve held in large part thanks to their innovative culture and collaborative approach to staffing.

So it wasn’t a surprise that the firm had aspirations to stay ahead of the game when it comes to technology. When marketing pro Charlean Parks joined the team, she was tasked with revamping DIVERSANT’s contractor communication and engagement strategy, with a focus on cultivating satisfaction and increasing NPS.

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Topics: Net Promoter Score (NPS), nps, automation, consultant engagement, employer branding, Case Studies, case study

Realigning and Resetting Contractor Expectations: Are You Ready?

Posted by Anil Dharni on Dec 14, 2017 6:44:23 AM

Change is a fact of life. Every day, we’re handed new technology, new ways of communicating, new ways of working from anywhere, and so on. Rapid change has even worked its way into the job market. More and more people are leaving “traditional” jobs and entering the market as freelancers and entrepreneurs. According to a study conducted by Intuit in 2010, by 2020, 40% of the US workforce will consist of independent contractors, freelancers, and those pursuing opportunities in the gig economy.

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Topics: consultant engagement, contractor care, contractor loneliness, Gig Economy, gig workforce

How To Hire The Right Contractor Care Manager

Posted by Pankaj Jindal on Oct 26, 2017 12:00:32 PM

Look for these 6 traits when you’re interviewing candidates

How important is a contractor care program to your staffing firm? I hope your answer is “very important.” When you’re choosing someone to be the head of that team, you want to make sure that you pick the right person with all of the necessary traits and skills.

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Topics: consultant engagement, contractor care, Contractor Care Manager, Contractor Experience, hiring

What Do Contractors Really Want? Data-Driven Insights from LinkedIn

Posted by Anil Dharni on Oct 3, 2017 12:45:25 PM

Have you ever wondered what goes through the minds of contractor candidates? Contractors – and job candidates in general – have changed over the last few years, with more and more wanting flexible work, perfect for the environment we’re creating. It can feel like you’re looking for a needle in a haystack.

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Topics: LinkedIn, personalized communication, Research, Staffing Surveys and Studies, Studies, surveys, consultant engagement, contractor care, contractors

8 Must-See TED Talks for Staffing Industry Execs

Posted by Pankaj Jindal on Aug 24, 2017 11:48:10 AM

We can all use a little inspiration and motivation from time to time, which is why we’ve put together this list of 8 must-see TED Talks for staffing industry executives.

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Topics: leadership, staffing firm executives, work, Best TED Talks, consultant engagement, engagement, hiring

Personalizing Communication to Improve the Temporary Employee Experience

Posted by Alex Rosen on Aug 3, 2017 9:10:32 AM

A conversation with Amy Linn, Strategic-Partner of PrideStaff Dallas North

We recently had the pleasure of speaking with Amy Linn, franchise owner of PrideStaff Dallas North, about their efforts to continue improving the temporary employee experience, and what’s changed since they introduced Sense in their workflow.

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Topics: modes of communication, personal touch, pridestaff dallas north, recruiting, staffing, consultant engagement, Customer Interviews, employee engagement

The True Cost of a Bad Reputation

Posted by Pankaj Jindal on Jun 7, 2017 3:47:00 PM

And how investing in a good consultant experience will save your staffing firm in the long term

Creating and paying for a robust consultant care program can be expensive, but not having one can cost a company millions.

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Topics: candidate experience, consultant engagement, contractor care

Why Temporary Workers Quit Assignments (And What You Can Do About It)

Posted by Anil Dharni on Jun 5, 2017 11:52:54 AM

Staffing Industry Analysts recently reported in its Temporary Worker Survey 2017 that about 31% of temporary workers quit an assignment early. What’s more, we’ve found that up to 10% of consultants leave an assignment before they even start!

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Topics: quitting, redeployment, temporary workers, consultant engagement, contractor care, Gig Economy

How Vaco Reached a Record-Low 2.5% Turnover by Engaging with their Talent

Posted by Pankaj Jindal on May 5, 2017 8:23:01 AM

A conversation with Jim Jhanda, Managing Partner, Vaco San Francisco

Did you know that on average 31% of temporary workers quit mid-assignment? This April 2017 SIA survey delves deeper into why contractors quit, and it runs the gamut from what you already know of contractor engagement, including bad communication, a failure to set expectations, lack of training, and an unpleasant work environment.

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Topics: low turnover, redeployment, San Francisco, Vaco, consultant engagement, contractor engagement, Customer Interviews, Jim Jhanda

Turn Detractors into Promoters

Posted by Alex Rosen on Apr 27, 2017 8:08:37 AM

How to 6X your NPS Score and Dramatically Increase Contractor Engagement

It’s common knowledge these days that happy customers can help lead a business to profitable, sustainable organic growth. Historically, Net Promoter Score (NPS) has been the go-to method businesses rely on to quantify customer happiness as they’re trying to improve the services they offer.

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Topics: job placement, net promoter score, Net Promoter Score (NPS), nps, redeployment, staffing and recruiting, temporary workers, candidate experience, consultant engagement, contractor engagement, contractors, hiring

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