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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

The power and potential of re-engaging dormant candidates

Posted by Alexandra Kane on Oct 1, 2019 8:00:00 AM

If your staffing firm has been operating for at least a year or so, chances are your database is teeming with qualified talent. While you may have only placed anywhere from a few dozen to a few hundred (or more), there are many, many more candidates waiting in your database for you to match them with the right opportunity. All you need is the right technology and processes to uncover them. 

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Topics: automation, contractor care, contractor engagement, candidate engagement, dormant candidates, database marketing

When it comes to NPS, timing is everything

Posted by Stephanie Tsai, Customer Success Team Lead on Sep 5, 2019 8:00:00 AM

When staffing firms think about their net promoter score, or NPS, they probably think of Inavero (now ClearlyRated) releasing their Best of Staffing list every February. Sharing your NPS scores, particularly if you’ve achieved high numbers for many years, is a badge of honor that is deserving of promotion, to be sure!

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Topics: Net Promoter Score (NPS), nps, contractor care, client satisfaction

Texting, no longer a “nice-to-have”

Posted by Alexandra Kane on Jul 31, 2019 8:00:00 AM

Thought leaders across the staffing industry (including, unsurprisingly, our own leaders here at Sense) are spending a lot of time lately talking about texting. 

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Topics: candidate experience, contractor care, candidate engagement, texting

Leave no stone unturned - The risk of leaving your  contractors untouched

Posted by Cameron Rau, Team Lead, Customer Success on Jun 12, 2019 8:00:00 AM

There is no shortage of data that supports what many staffing leaders already suspect….

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Topics: contractor care, contractor engagement, Contractor Experience, texting

Saving data and dollars - Consolidating point solutions in staffing

Posted by Pankaj Jindal on May 20, 2019 9:21:00 AM

As technology continues to evolve at a rapid pace, the technologies poised to impact the staffing industry are coming, fast and furious. This is particularly true for verticalized SaaS offerings in the staffing industry.

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Topics: staffing industry, contractor care, candidate engagement, staffing technology

Yes, candidates WANT you to text them. Here’s why.

Posted by Alexandra Kane on Apr 25, 2019 8:00:00 AM

Embracing technology can be nerve wracking, particularly for staffing firms. Some technology comes and goes, while other, more tried-and-true technologies remain. Jumping in on new tech too early can leave you high and dry when the tech (or the company) goes belly up. That’s why so many companies choose “legacy” technologies to play it safe.

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Topics: contractor care, candidate engagement, technology, texting

The 10 Text Messages You Should Be Sending, Part 1: Candidates and Contractors

Posted by Alexandra Kane on Apr 17, 2019 11:27:00 PM

Talent spends much of the day on their phones. We all do. Research shows that we check our phones upwards of 80 times a day. With candidate (and even client) ghosting an increasingly problematic issue and recruiter resources maxed out, texting is an excellent way to nurture relationships, save time and ultimately, drive ROI for your staffing firm.

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Topics: candidate experience, contractor care, candidate engagement, text messaging, Sense Messaging

This is why candidates dump staffing firms after a single placement

Posted by Alexandra Kane on Apr 9, 2019 8:00:00 AM

Our industry is rife with statistics. So many, in fact, it can be easy to tune them out sometimes. But with more data than ever at our fingertips, it’s critical that we pay attention to data and the stories it tells so that we can best serve clients and candidates.

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Topics: contractor care, candidate engagement, staffing trends

Here's why you should move redeployment up your list of priorities for 2019

Posted by Alexandra Kane on Apr 2, 2019 8:00:00 AM

Sometimes what seems like the smallest changes can make a profound impact on your business:

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Topics: redeployment, contractor care, staffing trends

How NPS data can help you become best friends with your clients

Posted by Alexandra Kane on Mar 26, 2019 8:00:00 AM

Every winter, the staffing industry waits with bated breath for Inavero (now ClearlyRated) to release the NPS for staffing firms across the country.

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Topics: Net Promoter Score (NPS), contractor care, Customer Interviews, candidate engagement

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