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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

Yes, candidates WANT you to text them. Here’s why.

Posted by Alexandra Kane on Apr 25, 2019 8:00:00 AM

Embracing technology can be nerve wracking, particularly for staffing firms. Some technology comes and goes, while other, more tried-and-true technologies remain. Jumping in on new tech too early can leave you high and dry when the tech (or the company) goes belly up. That’s why so many companies choose “legacy” technologies to play it safe.

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Topics: contractor care, candidate engagement, technology, texting

The 10 Text Messages You Should Be Sending, Part 1: Candidates and Contractors

Posted by Alexandra Kane on Apr 17, 2019 11:27:00 PM

Talent spends much of the day on their phones. We all do. Research shows that we check our phones upwards of 80 times a day. With candidate (and even client) ghosting an increasingly problematic issue and recruiter resources maxed out, texting is an excellent way to nurture relationships, save time and ultimately, drive ROI for your staffing firm.

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Topics: candidate experience, contractor care, candidate engagement, text messaging, Sense Messaging

This is why candidates dump staffing firms after a single placement

Posted by Alexandra Kane on Apr 9, 2019 8:00:00 AM

Our industry is rife with statistics. So many, in fact, it can be easy to tune them out sometimes. But with more data than ever at our fingertips, it’s critical that we pay attention to data and the stories it tells so that we can best serve clients and candidates.

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Topics: contractor care, candidate engagement, staffing trends

Here's why you should move redeployment up your list of priorities for 2019

Posted by Alexandra Kane on Apr 2, 2019 8:00:00 AM

Sometimes what seems like the smallest changes can make a profound impact on your business:

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Topics: redeployment, contractor care, staffing trends

How NPS data can help you become best friends with your clients

Posted by Alexandra Kane on Mar 26, 2019 8:00:00 AM

Every winter, the staffing industry waits with bated breath for Inavero (now ClearlyRated) to release the NPS for staffing firms across the country.

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Topics: Net Promoter Score (NPS), contractor care, Customer Interviews, candidate engagement

You really should worry about contractor care

Posted by Alexandra Kane on Mar 19, 2019 8:00:00 AM

Recruiting and marketing rightfully rank pretty highly on the list of concerns for staffing firms. Those top-of-the-funnel activities are critical to build your database and decrease your time to fill.

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Topics: contractor care, happy contractors, staffing trends

Surprise: Contractors care about redeployment as much as you do

Posted by Alexandra Kane on Feb 5, 2019 8:00:00 AM

As the staffing industry continues to evolve at a rapid pace, some of the tools, technologies and processes you’ve leaned on for years are changing too.

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Topics: staffing firms, contractor care, Contractor Experience, staffing trends, liquid workforce

Hard to Love: Why Scaling Contractor Care Isn’t Easy - Part 2, Listening

Posted by Anil Dharni on Jul 9, 2018 10:00:18 AM

In any relationship, personal or professional, listening is key.

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Topics: listening, staffing, talent, contractor care, Contractor Experience, contrator care

Hard to Love: Why Scaling Contractor Care Isn’t Easy - Part 1, Human Connection

Posted by Anil Dharni on Jun 8, 2018 12:00:15 PM

Part 1: Human Connection

Every staffing leader knows that contractor care is crucial for key metrics like recruiting, retention and redeployment but, regardless of firm size, one inconvenient truth always gets in the way: scaling contractor care isn’t easy. The sheer volume of work involved presents a challenge to growing firms, and investments in contractor care teams are often perceived as a direct threat to profitability.

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Topics: matt, scaling contractor care, staffing firms, contractor care, empathy, human connection

The Secret of Low-Touch Contractor Care

Posted by Pankaj Jindal on Apr 23, 2018 3:27:42 PM

One of the most expensive problems faced by almost every staffing firm is turnover. Turnover is expensive, leading many to seek a solution.

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Topics: nps, turnover, applicant tracking system (ATS), churn, contractor care

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