Embracing technology can be nerve wracking, particularly for staffing firms. Some technology comes and goes, while other, more tried-and-true technologies remain. Jumping in on new tech too early can leave you high and dry when the tech (or the company) goes belly up. That’s why so many companies choose “legacy” technologies to play it safe.
Talent spends much of the day on their phones. We all do. Research shows that we check our phones upwards of 80 times a day. With candidate (and even client) ghosting an increasingly problematic issue and recruiter resources maxed out, texting is an excellent way to nurture relationships, save time and ultimately, drive ROI for your staffing firm.
Our industry is rife with statistics. So many, in fact, it can be easy to tune them out sometimes. But with more data than ever at our fingertips, it’s critical that we pay attention to data and the stories it tells so that we can best serve clients and candidates.
Sometimes what seems like the smallest changes can make a profound impact on your business:
Every winter, the staffing industry waits with bated breath for Inavero (now ClearlyRated) to release the NPS for staffing firms across the country.
Recruiting and marketing rightfully rank pretty highly on the list of concerns for staffing firms. Those top-of-the-funnel activities are critical to build your database and decrease your time to fill.
As the staffing industry continues to evolve at a rapid pace, some of the tools, technologies and processes you’ve leaned on for years are changing too.
In any relationship, personal or professional, listening is key.
Part 1: Human Connection
Every staffing leader knows that contractor care is crucial for key metrics like recruiting, retention and redeployment but, regardless of firm size, one inconvenient truth always gets in the way: scaling contractor care isn’t easy. The sheer volume of work involved presents a challenge to growing firms, and investments in contractor care teams are often perceived as a direct threat to profitability.
One of the most expensive problems faced by almost every staffing firm is turnover. Turnover is expensive, leading many to seek a solution.