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Common Sense

From candidate engagement to contractor care, from SaaS and onboarding best practices, from burrata to Galbi... here's what's cooking at Sense.

How Industry Giant Staffmark Group Embraced Change and Grew Engagement with Sense

Posted by Katie Rubak, Product Marketing Manager on Jul 27, 2020 2:37:59 PM

Uncovering a Challenge

As a family of premier staffing and recruiting brands, Staffmark Group has long been at the forefront of industry trends. Before partnering with Sense, though, Staffmark had a familiar problem. Their recruiters were tasked with hiring and placing great candidates, but engagement beyond the hiring phase often fell to the wayside. Little structure was in place to enforce best practices and track follow-up with newly onboarded employees, and Staffmark hadn’t yet found an engagement automation tool that met their needs. 

The firm’s annual NPS survey showed that contractors were feeling abandoned after being placed, noting a lack of communication during and after assignments. Contractor satisfaction was dropping, and the Staffmark team knew it was time to do something about it.

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Topics: Net Promoter Score (NPS), Onboarding, automated communication, automation, contractor care, Case Studies, candidate engagement, case study

Does your client onboarding help or hinder your growth?

Posted by Morgan Kovel, Product Marketing Specialist on Jan 30, 2020 5:00:00 AM

Your sales team spends a lot of time and resources on landing new clients. After all, clients and candidates are the lifeblood of your staffing firm, right? It’s no surprise you put so much effort into adding to your client list. 

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Topics: Onboarding, automation, client satisfaction, journeys

How to Leverage Onboarding as a Competitive Advantage

Posted by Pankaj Jindal on Apr 21, 2017 8:00:01 AM

A conversation with Lisa Hufford, CEO at Simplicity Consulting

Onboarding talent is one of the major struggles facing the staffing industry. 20% of contractor turnover happens in the first forty-five days of employment, which makes onboarding too important to be overlooked. Effective onboarding can foster great working relationships, shepherd clients to business success, and increase retention of contractors by up to 50 %.

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Topics: lisa hufford, Onboarding, simplicity consulting, consultant engagement, contractor engagement, Customer Interviews

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