Business is evolving, leadership is evolving, and the staffing industry is along for the ride, with its own challenges and opportunities. Plus, with staffing technology and trends changing at seemingly lightning speed, it can feel dizzying or overwhelming to try and keep up.
Data suggests businesses across the globe will be spending more than $3 trillion on tech. Now that includes all of IT and tech initiatives, but put simply, we’re spending a LOT of money on technology.
Technology has been a critical component of staffing operations for years. From the olden days of fax machines and copiers to the advent of job boards and the ATS, as technology has evolved, the staffing industry has become more streamlined and efficient.
We talk about this a lot around here, but today’s candidates are smarter and more savvy than ever when it comes to recruiters and staffing firms. They hold you to the highest standards, and have specific expectations for your communications.
When you do, read or say something on an almost daily basis, it can be hard to look it objectively. As staffing leaders, you probably don’t think about candidate engagement all the time. It’s something you just do. You’ve always done. And that’s that.
How to 6X your NPS Score and Dramatically Increase Contractor Engagement
It’s common knowledge these days that happy customers can help lead a business to profitable, sustainable organic growth. Historically, Net Promoter Score (NPS) has been the go-to method businesses rely on to quantify customer happiness as they’re trying to improve the services they offer.
Topics: job placement, net promoter score, Net Promoter Score (NPS), nps, redeployment, staffing and recruiting, temporary workers, candidate experience, consultant engagement, contractor engagement, contractors, hiring
Redeployment rates at staffing firms are notoriously low. In our research at Sense, we’ve found that staffing firms fail to redeploy anywhere from 70% to 90% of their talent.