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WorkN and Sense Partner Together to Modernize Candidate Engagement and Drive Mobile-First Communication

Posted by Alexandra Kane on Jun 15, 2020 6:56:32 AM
Alexandra Kane

(June 15, 2020) Today, WorkN, the mobile-first on-demand staffing platform, formalized a partnership with Sense, the industry-leading automated communication and engagement platform for staffing firms. The partnership will streamline timely communication to candidates and contractors on a critical channel throughout the talent lifecycle - increasing recruiter productivity, driving increased fill rates, and maximizing talent engagement.

Candidates today are inundated with sources of information, struggling to piece together disparate conversation chains and slowing down the hiring process. With over 81% of Americans owning a smartphone in 2019, and smartphone ownership poised to grow steadily year over year, a majority of candidates today expect to find their information on-demand and easily accessible. Coupled with the expectation for real-time, personalized information, staffing’s traditional communication channels like manual phone calls and emails are not enough. With increased demand for essential workers in key labor markets such as healthcare and light industrial, it’s imperative for modern staffing firms to have a seamless omni-channel engagement experience to adapt to this new dynamic.

Sense and WorkN have partnered together to amplify the power of mobile-first communication and give talent a better, white-glove experience. Sense’s automated outreach will deliver timely reminders, check-ins, and critical information through push notifications to WorkN’s white-labeled mobile platform. 

"It’s important that we meet our talent population where they are and create seamless, unified engagement. We want to ensure that every candidate can access information whenever and wherever they need it and that they receive a high-touch experience throughout their journey with Staffmark Group,” says Emily Giltner, SVP Enterprise Operations at Staffmark. “I’m thrilled that WorkN and Sense are partnering together to transform how we engage and communicate with our talent.”

Staffing firms who leverage WorkN’s custom, white labeled apps are able to engage with talent to automate the distribution of job opportunities and offers in real time, allowing candidates to apply, accept, confirm or express interest in jobs on their terms as soon as opportunities become available. Talent is able to respond quickly through in-app notifications, and have the flexibility to accept work on their terms. With the new Sense integration, talent can now engage within the app to provide feedback in a central mobile platform. With additional integrations to every leading ATS, there are tremendous efficiencies gained with an emphasis on the candidate experience.

“We’re committed to delivering an exceptional experience to our talent,” says Jon Neff, COO of Hire Dynamics. “WorkN and Sense together give us the power to exceed the expectations of essential talent in sectors like logistics and manufacturing and actually speed up hiring by communicating to candidates in real-time, driving satisfaction across the talent lifecycle and storing that information in a way they can easily access. By leveraging innovative solutions like WorkN and Sense, Hire Dynamics continues to be at the forefront of the latest technology to best serve our clients and our talent.”

It’s more important than ever that modern staffing firms have reliable communication and engagement technology. With remote teams strapped for resources, old methods that rely on manual processes cannot keep up with the changing market landscape and the evolving needs of talent. By providing real-time information and access to jobs through an on-demand mobile app, staffing firms keep large volumes of candidates in-the-know, deployed, and engaged at scale. 

“WorkN is passionate about helping staffing firms deliver seamless experiences to candidates through a central mobile platform,” said Jake Rohn, co-founder and CEO of WorkN. “We are excited to partner with Sense to help bring candidate engagement into the in-app experience- and are confident that our clients will realize the benefits of increased re-deployment rates, retention, and customer satisfaction.”

Supplemented with Sense’s automated outreach to SMS and email, Sense and WorkN together create an omni-channel candidate engagement strategy for today’s modern staffing firms. By successfully integrating channels and putting candidates at the center of the hiring process, staffing firms can see faster hiring and more placements; plus, time savings and productivity gains by eliminating manual tasks and putting more information in talents’ hands. 

“It’s critical that we meet talent where they are and deliver real-time information to candidates on the channels they prefer to use,” said Alex Rosen, Co-Founder and Head of Product at Sense. “Talent in essential segments like healthcare and logistics are always on-the-go and need mobile-first communication and engagement. We’re thrilled to partner with WorkN and help firms better serve their talent the modern way.” 

The future of the partnership will create more ways for staffing firms to communicate and engage with their talent using Sense and WorkN together. Innovating beyond reminders and check-ins, the two businesses aim to drive action from talent using the power of push-notifications and in-app capabilities to complete surveys, provide opportunities and information, and foster deeper candidate-recruiter relationships from a single place.

 

About WorkN

Founded in 2015, WorkN is an on-demand staffing platform that combines mobile-first technology, industrial-grade workforce management, and a robust, white-labeled mobile platform to engage today’s workforce to create a seamless, centralized mobile candidate experience. We help staffing firms deliver innovative, touchless mobile talent solutions through the client portal for order entry, transparency, scheduling, reporting, and workforce management. WorkN provides deep ATS integration and the platform to integrate with partners like Sense to further enhance the mobile candidate experience. Our clients realize significant impact through productivity gains, including improved GP per recruiter, improved fill ratios, increase in worker re-engagement, improved worker performance, faster response time, and reduced time on manual processes, providing recruiters with more time to engage with candidates and customers on high-value activities. To learn more about WorkN, visit http://www.workn.com

About Sense

Sense is the leading candidate engagement platform that enables staffing agencies and recruiters to personalize their interactions with candidates and contractors at every stage of the talent cycle. Founded in 2016 by serial entrepreneurs with deep expertise in staffing and software, Sense is an enterprise-ready solution that provides a system of engagement for staffing agencies working with the rapidly-growing contingent workforce. Sense works with over 300 clients, integrates with fifteen leading ATS platforms and is working with six of the top staffing agencies in the U.S., including Adecco and Apex Systems. Sense is based in San Francisco and has raised $23.5 million to-date from GV, Accel, Khosla Ventures, and Signia Ventures. To learn more about Sense visit http://www.sensehq.com.

Topics: liquid workforce, texting, partnerships, workn

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